Measured by our successes or how we handle the hard box?

Measured by our successes or how we handle the hard box?

How do we measure up when things go wrong, a real test of the very best service.

Thankfully we have very few problems despite the huge number of shipments that we send out.

"I just wanted to say thank you so much for delivering the tiles. Really grateful and appreciate the inconvenience! Really is above & beyond what most companies would do as I know the issue was at the courier and not you.

Thanks- c"  EMAIL 28 January 2020.

So grateful that this customer took the time to send us this.